HKPC Digital DIY Portal.
數碼不求人 — Solution-matching portal for SMEs
Client
Hong Kong Productivity Council
Sector
Public Body · Technology
Scope
Design · Development · Maintenance
Year
2023
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01 — The challengeHelping SMEs find the right technology.
The Hong Kong Productivity Council's Digital DIY Portal helps local enterprises — SMEs in particular — find suitable service providers and put digital transformation into practice, improving efficiency and opening up new business.
With solutions spanning many industries and categories, the portal has to keep a large and growing catalogue easy to search and compare, in three languages.
02 — What we builtA searchable marketplace of solutions.
- Trilingual portal (English, Traditional and Simplified Chinese) built on Drupal.
- Solution search with filters by industry and category, hot searches and sorting.
- Featured topics, exclusive offers, events and industry success cases alongside the catalogue.
- Partner onboarding for solution providers, with multi-level approval before any of their updates go live.
- Enquiry tracking from end to end — submission, partner views, status updates and admin closure — with automated email alerts to everyone involved.
- Automatic translation from Traditional to Simplified Chinese.
- AI chatbot to help visitors, with AI-powered solution search launching next.
- Design, development and ongoing maintenance, all by VICOSYS.
RESULT
03 — The result.
EN / 繁 / 简
trilingual catalogue, with Traditional-to-Simplified translation automated
End to end
every enquiry tracked from submission to closure, with automatic email alerts
AI
chatbot live, AI-powered solution search next
The stack
Next project
HKACS Online Donation Platform